Goals Oriented

Business Acumen

  • Analyzes the impact of a ticket towards the product goals and client strategy.

  • Cares about understanding the client. What they do, what they care of? Finds new areas of opportunity where they can offer more to the client.

  • Considers the business context to make better prioritization and architecture decisions.

  • Has empathy to help persons without technical background solve their problems.

  • Has empathy with the client needs.

  • Is committed to deliverables. Understands that when there is a critical deliverable, they need to work more to complete it, beyond the tracking tools.

  • Is on the lookout of the client needs. Communicates to the team any insight regarding the client.

  • Proposes solutions based the big picture of what the client wants to achieve, not the how.

  • Sees and understands the big picture of the project, the client's goal, what they want to achieve, the business value.

  • Understands the client's goals and uses them to prioritize the work.

  • Understands the project's business objective.

Client Goals Examples

  • Profitability, revenue

  • Productivity

  • Customer Service

  • Growth

  • Marketing, engagement

Related Traits

References

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