Emotional Intelligence

• In complex situations, doesn't take things to heart.

• Doesn't feel attacked and doesn't attack people.

• Even when they are under stress, they don't generate conflict.

• Talks face to face to try to solve the problem.

• Avoids talking behind other persons' back.

• Knows how to confront people, like saying no to the client.

• If they don't like someone's work or the way someone works, talks it directly instead of escalating it.

• Accepts that not all projects are challenging, but proposes solutions instead of only complaining.

• Understands that is healthy to have discussions, but being respectful.

• Doesn't focus on things that don't matter. Knows that what matters is doing a good job. Explores other ideas if they don't like their current project.

Related Traits

• Team Work

• Work Ethic

References