Fixing Issues

  • Has initiative to solve issues, even when they didn't cause it or wrote the code that caused it.

  • Is proactive when doing troubleshooting.

  • Is proactive when there is an issue.

  • Communicates if they did any related change that may have caused the issue.

  • Knows how to troubleshoot non-local environments.

  • Has a good debugging process. Knows how to effectively find the root cause.

  • Accepts the responsibility of code errors. Doesn't say it is the DevOps fault.

  • Adds guidelines after failures.

What is Troubleshooting?

How is it different from debugging?

Troubleshooting Non-Local Environments

  • Running Environment

References

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