Fixing Issues

• Has initiative to solve issues, even when they didn't cause it or wrote the code that caused it.

• Is proactive when doing troubleshooting.

• Is proactive when there is an issue.

• Communicates if they did any related change that may have caused the issue.

• Knows how to troubleshoot non-local environments.

• Has a good debugging process. Knows how to effectively find the root cause.

• Accepts the responsibility of code errors. Doesn't say it is the DevOps fault.

• Adds guidelines after failures.

What is Troubleshooting?

How is it different from debugging?

Troubleshooting Non-Local Environments

Related Traits

• Running Environment

References

• The Way of the Java/Debugging